For support coordinators and LACs
Everything you need before you refer.
Capacity, area, what we deliver, and exactly how intake runs.
Accepting new participantsUpdated 29 August 2026
Taking new referrals. SIL and respite are subject to current vacancies. Day supports typically start 5–10 business days from a complete referral.
What we deliver
- Personal care and daily livingCore
- Household tasks and domestic assistanceCore
- Community and social participationCore
- Building daily living skillsCapacity Building
- Employment supportsCapacity Building
- Short term accommodation and respiteCore
- Medium term accommodationCore
- Supported Independent Living (SIL)Core
- Support coordinationCapacity Building
- Therapy and allied healthCapacity Building
- TransportCore
We support self-managed and plan-managed participants. We can't take NDIA-managed referrals yet, and we'll say so up front rather than sit on it.
How intake runs
Within 1 business day
Referral acknowledged by a named intake contact, not a shared inbox.
Within 3 business days
Capacity confirmed for the specific supports, days and area. If we can't take it, you'll hear quickly.
Within 5–10 business days
Meet and greet held, service agreement signed, roster matched to the participant's preferences.
First month
Check-in with the participant and, with consent, a progress note back to you.
Ready to refer?
We support participants across Victoria, metropolitan and regional. Travel is charged as its own line under the NDIS Pricing Arrangements, never made up for by cutting shifts short. Prefer your own template? Send it to admin@accessaspire.com.au or call 0422 432 351.